At Code Drobe, we take pride in creating high-quality, made-to-order products. Since each item is printed individually, we do not accept returns or exchanges unless there is an issue with your order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please email us at support@codedrobe.com within 7 days of delivery with:
✔️ Your order number
✔️ Clear photos of the product issue
💡 Resolution: We will send a replacement at no additional cost if the issue is verified.
Order Cancellations & Changes
- Can I cancel my order? → Orders are processed immediately and cannot be canceled or modified once placed.
- Wrong size or color ordered? → Since all items are made to order, we are unable to offer size exchanges. Please refer to the size guide before purchasing.
Refund Policy
Refunds are only issued in cases of:
✅ Orders lost in transit (no tracking updates for 15+ days)
✅ Incorrect or damaged products (photo evidence required)
Refunds are not issued for:
❌ Buyer’s remorse or ordering the wrong size/color
❌ Slight color variations due to screen settings